Petitions & Inquiries

Questions for the court.

Every kingdom keeps a book of answers. Ours covers the leaf, the post, the keeping, and the Oath — and if your question isn't in it, the court receives petitions daily.

The Leaf

Matters of botany.

What exactly is kratom?

Kratom is the common name for mitragyna speciosa, a tropical evergreen tree in the coffee family (Rubiaceae) native to Southeast Asia — Indonesia, Malaysia, Thailand, and their neighbors. In the regions where it grows, its broad leaves have traditionally been harvested by hand, then dried and ground.

That is precisely what fills our pouches: dried, milled leaf from single-origin lots — or the same leaf pressed into vegetable capsules. No extracts, no additives, no mystery. Just the botanical itself, weighed and sealed.

What do the vein colors mean?

Green, white, red, yellow — the colors of the court refer chiefly to when the leaf is harvested and how it is dried. Leaf picked younger and dried indoors keeps a paler vein; mature leaf given a long, slow sun-cure deepens toward red; our yellows take an extended cure that turns the leaf the color of late afternoon.

Each process yields a different character on the nose and the palate — we describe greens as even-keeled, whites as brisk and bright, reds as deep and unhurried, yellows as mellow and uncommon. Same tree, different hours of the day.

Why do you write "character notes" instead of effects?

Because we are a botanical house, not an apothecary of promises. We describe our leaf the way a tea merchant describes a first flush — aroma, color, texture, temperament — and we leave it at that. We make no medical or therapeutic claims, on this page or any other, and we ask the same restraint of anyone who writes to the court.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Where does your leaf come from?

From long-standing partner farms in Borneo, Sumatra, and the Mekong borderlands — the same groves, season after season. We import directly, we pay for leaf grade rather than tonnage, and we never blend across farms or harvests. Every pouch traces to a single origin and a single assayed lot.

Ordering & Post

Coin & carriage.

When does my order leave the keep?

Orders placed before 3 PM Mountain Time on a business day are dispatched the very same day. Petitions filed after the bell, or on weekends and holidays, ride out the next business morning. The moment your parcel departs, a tracking number is dispatched to your inbox — follow your order's progress across the realm from our gate to yours.

What does shipping cost?

Orders of $75 or more ride free — the royal post, at the crown's expense. Below that threshold, carriage is calculated at checkout by weight and destination, and it is priced honestly: we charge what the courier charges us, not a copper more.

Is the packaging discreet?

Entirely. The crown stays inside the box. Your order arrives in a plain outer parcel with an unremarkable return address and no mention of its contents — no crests, no banners, no proclamations to the neighborhood. What the court knows, the court keeps.

Where do you not ship?

We do not ship to any state, county, or municipality where mitragyna speciosa is restricted or prohibited — no exceptions, however politely requested. The borders of the realm shift as local ordinances do, so consult the current map of restricted territories on our Legal & Shipping page before ordering. Orders placed to restricted addresses are cancelled and refunded in full.

Quality & Keeping

Assays & archives.

What are the three assays?

Before any lot earns the seal, independent U.S. laboratories put it through three trials. Identity confirms the leaf is true mitragyna speciosa and nothing else. Purity screens for heavy metals, microbials, and adulterants. Potency measures alkaloid content so the pouch says what the pouch holds.

A lot that fails any of the three never enters the vault. The paperwork for any passing batch is available through the Assay Room — write the court with your lot number and the scribes will produce the full certificate.

How should I store my pouch?

Like any fine botanical: cool, dark, and sealed. Our pouches are light-proof and resealable for exactly this reason — press the seal closed after each opening, and keep the pouch away from direct sun, heat, and humidity. A pantry shelf serves better than a windowsill; a countertop by the stove serves worst of all. Kept properly, the leaf holds its character handsomely.

What is the date printed on my pouch?

Every pouch bears its batch date and lot number — the day the leaf was milled and sealed, and the ledger entry that ties it to its assay records. We mill in small batches within days of import rather than warehousing by the ton, so the date you read is a recent one. If you ever wish to see the paperwork behind your lot number, the Assay Room holds the archive.

The Oath

Sworn in gold.

What are the terms of the 30-day guarantee?

Simple ones. Every pouch that bears the crown is guaranteed for thirty days from delivery — opened, half-used, or otherwise. If the leaf does not earn your loyalty, the treasury refunds your coin. There is no tribunal, no interrogation, and no requirement that the pouch come back unopened. An oath with fine print underneath it is not an oath; it is a trap with good posture.

How do refunds actually work?

Send word to the court through the petition page with your order number and a line about what fell short — one sentence will do, and candor is welcome. We confirm the refund within one business day, and the coin returns to your original payment method, typically within five to seven business days depending on your bank's own bureaucracy. No return postage, no restocking fee, no sighing.

How do I reach the court?

Petitions of every kind — orders, refunds, questions this page failed to answer, compliments for the milling team — are received through the contact page. A human member of the court replies within one business day. We read everything; the King insists.

"A court that dreads questions is hiding its ledgers."

Petition the Court